At Digital Yaduvi, we are committed to providing a valuable learning experience through our AI-powered digital marketing courses. We offer a 30-day refund policy to ensure customer satisfaction, but certain conditions apply. Please read this policy carefully to understand your rights and responsibilities regarding refunds.
Eligibility for Refunds
To be eligible for a refund, you must request it within 30 days of your initial purchase. Refund requests will only be considered if you have not completed more than 20% of the course content. We believe that our courses offer significant value, and once a substantial portion has been consumed, refunds are generally not available. This policy ensures fairness for both parties, balancing your ability to evaluate the course and our protection against misuse.
Valid Reasons for Refunds
Refunds are typically granted for specific reasons, such as technical issues that prevent you from accessing the course content, or if the course does not meet the description provided at the time of purchase. If you encounter any such issues, please contact our support team within the 30-day window, providing details about the problem so we can investigate and address it. We will assess each case individually to determine eligibility for a refund.
Non-Refundable Situations
There are certain circumstances where Digital Yaduvi does not offer refunds. These include situations where the course has been substantially completed, or if the refund request is made after the 30-day period. Additionally, refunds are not available if you change your mind about taking the course or fail to utilize the course materials without a valid reason. We encourage students to carefully review the course outline before enrolling to ensure it aligns with their learning goals.
Refund Process
If your refund request is approved, the amount will be credited back to the original payment method within 7-10 business days. You will receive a confirmation email once the refund has been processed. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider. If you encounter any delays, feel free to contact us for assistance.
Modifications to Refund Policy
Digital Yaduvi reserves the right to modify this Refund Policy at any time to reflect changes in our business practices or legal obligations. Any updates to this policy will be communicated clearly on our website, and the effective date of the changes will be noted. It is your responsibility to review this policy periodically to stay informed of any changes.
By enrolling in our digital marketing courses, you agree to this Refund Policy. If you have any questions or concerns, please contact us directly, and we will be happy to assist you.